Resources: Medicaid Assistance
FAQs About Our Services
When it comes to accessing social services and public assistance, you probably have a lot of questions. The questions and answers provided below will help you become familiar with much of the information you need.
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How do I become a paid Medicaid in-home care provider?
For more information on how to become a provider go to:
NewProviderEnrollment-FAQs_2024 (1).pdf (ohio.gov)
Resources for Providers | Medicaid (ohio.gov)
You can also call with enrollment issues/questions the Integrated Help Desk at 1-800-686-1516
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What are the Medicaid Managed Care Providers in Ohio?
There are five Medicaid Managed Care Providers (MCP) in Ohio. These are - Caresource, Buckeye, United Healthcare, Molina, and Paramount. Effective 12/1/2022 Medicaid will be introducing three additional MCP's, AmeriaHealth Caritas, Human Health Plan, and Anthem BC/BC. Paramount will be phased effective 12/1/2022.
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How do I order a lost or replacement Medicaid card?
If you are enrolled in a Managed Care Provider (MCP), you would call your provider directly to order a lost/replacement card.
Caresource: 1-800-488-0134
Buckeye: 1-866-246-4358
United Healthcare: 1-800-895-2017
Molina: 1-800-642-4168
Paramount: 1-800-462-3589
If you are not enrolled in a MCP, you would call 1-800-324-8680 for further assistance.
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How do I locate a Medicaid Provider?
If on a managed care provider (Caresource, Buckeye, United Healthcare, Molina, or Paramount), reach out to your specific managed care plan to get a referral to a Dr., dentist, specialist, etc.
If you have traditional Fee for Service Medicaid (a Medicaid paper card) please follow these instructions to locate a provider who accepts Medicaid:
- In your internet browser, go to Medicaid.ohio.gov
- Click on "Find a Provider", near the left center of the page, by the magnifying glass
- Chose the county you'd like to be seen in, and under Provider Type, select what service you are seeking. (such as Clinical Counseling, Dentist Individual, Physician/Osteopath Individual, Professional Medical Group, etc.)
- Once you have selected the Provider Type you can narrow down by "Provider Specialty" if needed.
- Reach out o the individual(s) or practice listed to ensure they are taking new patients and still accept Traditional Medicaid.