Medicaid Assistance - Medina County Job and Family Services

Resources: Medicaid Assistance






FAQs About Our Services

When it comes to accessing social services and public assistance, you probably have a lot of questions. The questions and answers provided below will help you become familiar with much of the information you need.

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  • How do I become a paid Medicaid in-home care provider?

    For more information on how to become a provider go to:

    Resources for Providers | Medicaid (

    You can also call with enrollment issues/questions the Integrated HelpDesk at 1-800-686-1516


  • What are the Medicaid Managed Care Providers in Ohio?

    There are five Medicaid Managed Care Providers (MCP) in Ohio. These are - Caresource, Buckeye, United Healthcare, Molina, and Paramount.  Effective 12/1/2022 Medicaid will be introducing three additional MCP's, AmeriaHealth Caritas, Human Health Plan, and Anthem BC/BC.  Paramount will be phased effective 12/1/2022. 

  • How do I order a lost or replacement Medicaid card?

    If you are enrolled in a Managed Care Provider (MCP), you would call your provider directly to order a lost/replacement card. 

    Caresource: 1-800-488-0134

    Buckeye: 1-866-246-4358

    United Healthcare: 1-800-895-2017

    Molina: 1-800-642-4168

    Paramount: 1-800-462-3589

    If you are not enrolled in a MCP, you would call 1-800-324-8680 for further assistance. 

  • How do I locate a Medicaid Provider?

    If on a managed care provider (Caresource, Buckeye, United Healthcare, Molina, or Paramount), reach out to your specific managed care plan to get a referral to a Dr., dentist, specialist, etc.

    If you have traditional Fee for Service Medicaid (a Medicaid paper card) please follow these instructions to locate a provider who accepts Medicaid:

    • In your internet browser, go to 
    • Click on "Find a Provider", near the left center of the page, by the magnifying glass
    • Chose the county you'd like to be seen in, and under Provider Type, select what service you are seeking. (such as Clinical Counseling, Dentist Individual, Physician/Osteopath Individual, Professional Medical Group, etc.) 
    • Once you have selected the Provider Type you can narrow down by "Provider Specialty" if needed. 
    • Reach out o the individual(s) or practice listed to ensure they are taking new patients and still accept Traditional Medicaid. 
Medina County
Job and Family Services
232 Northland Drive
Medina, OH 44256
Office: (330) 722-9300
Toll Free: (800) 783-5070 
Fax: (330) 722-3383

Phone: (330) 722-9398
Toll-Free: (800) 706-2732
Fax: (330) 722-9238
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