When it comes to accessing social services and public assistance, you probably have a lot of questions. The questions and answers provided below will help you become familiar with much of the information you need.
Make a difference in the community by helping families build lives of security and independence. Check out the job openings and/or Requests for Proposals below; contact (330) 722-9300 or Toll free: 1 (800) 783-5070 for any questions.
To report a lost or stolen SNAP card, call 1-866-386-3071.
If an individual is receiving Medicaid while giving birth the newborn is considered a deemed newborn for Medicaid purposes and will be eligible to receive Medicaid for the first full 12-months of their life.
Go to Medicaidohio.gov:
Transportation can be provided to/from medical appointments for individuals receiving a full-category of Medicaid. MPAP, which is QMB, SLMB, and QI-1 are not full Medicaid categories, so would not qualify for transportation assistance. If you have a managed care provider through Medicaid, you would need to contact your managed care provider first for transportation assistance prior to utilizing the transportation program at JFS. Also, those who are required to participate in the Work Requirement Program for SNAP and/or TANF may be eligible to receive transportation assistance. All transportation services are provided via Medina County Transit. Please call 330-661-0835 with any questions or to see if you would qualify.
Our agency needs foster families who are willing to take all ages of children. Our greatest need is for families who are willing to take school aged children, teens, and sibling groups.
You will be assigned a foster care coordinator/assessor who will complete your home study with you. If you have met the requirements you will become licensed to foster and will be approved for adoption.
Your role is to:
Assistance will include:
No. You can own or rent and can live in a house, apartment, or mobile home. You must have sufficient space for children and their belongings.
A foster home license is good for 2 years.
Yes. Each child must have a bed of their own. A foster child cannot share a bedroom with a child of the opposite sex, except when all children in the bedroom are under the age of five.
You need your Ohio driver's license, State ID, or BMV issued key number. If you don't have an Ohio driver's license, use your case number, SSN, and either the last 4 digits of the account your child support is deposited to (obligee) or your Web ID (obligor), which can be provided by the child support office if you don't know it. You need to provide your SSN, DOB, and email address (if you don't have one, there is a link to crate an email account). You need to establish a User ID and Password (must be at least 8 characters and include 1 upper case, 1 lower case, 1 number, and 1 special character). Lastly, you need to provide your 10-digit child support case number.
For customers who have established a User ID and Password through the Ohio Department of Job and Family Services (ODJFS) online Cash, Food, or Medical Benefits Portal, please use the same User ID and Password for the Child Support Customer Service Portal.
Click here to download the application.
Click here to download the Ohio Child Support Program E-Disbursement Enrollment form.
Click here to download the request form.
Mediation requests are handled through Medina County Domestic Relations Court. Click here to view the rules and forms.
Genetic testing to establish paternity is conducted using buccal (oral, mouth, or cheek) swabs. The inside of the mouth is swabbed with an item similar to an ordinary cotton swab to collect DNA samples from the inside of the cheek. These swabs collect the DNA samples quickly and painlessly.
Buccal swabbing provides the same accurate results for paternity testing as using blood samples. Once the buccal swabs are collected, the samples are sent to an accredited lab to complete the analysis to determine whether there is at least a 99% probability of paternity or whether the male is excluded as a possible father of the child.
Genetic test results are usually mailed within thirty days of the last person tested.
The Acknowledgment of Paternity Affidavit is a legal document for women who are not married at the time of the child’s birth, or not married within 300 days from the date of conception, that establishes paternity. This document is generated from either the hospital at the time of the child’s birth, or after the birth at a local health department or a Child Support Enforcement Agency (CSEA). BOTH parents must sign the Acknowledgment of Paternity affidavit to establish paternity this way.
Yes, an Acknowledgment of Paternity Affidavit can be sent to him or he can be set up for genetic testing by the CSEA.
Legal action may be pursued if the alleged father did not sign the paternity affidavit and refuses to cooperate with genetic testing ordered by the child support enforcement agency. If the alleged father does not cooperate with the court process, a capias (warrant) could be issued or the court may establish paternity by issuing a default judgment.
For children born after 1997, a father listed on the birth certificate indicates paternity has been established either by presumption (marriage) or legal document (court order / acknowledgment of paternity).
According to Ohio Law, an unmarried mother who gives birth has legal custody of her child born in Ohio.
No, only the court can establish Spousal Support/Alimony. The CSEA cannot establish or modify Spousal Support.
In order to establish consistency in child support orders, the federal government requires states to use a child support guideline to calculate the support obligations of the parents. Ohio uses the Income Shares Model, which is a formula based on the premise that the child should be entitled to the same standard of living that the child would have enjoyed had the parents remained together. You can review Ohio’s child support calculator at https://ohiochildsupportcalculator.ohio.gov/home.html.
Ohio’s guideline uses gross income figures from both parents, and calculates the amount of support that would be necessary based upon the parents’ combined income. The combined support amount is then allocated between the parents based upon their relative contributions to the income. For example, if one parent contributes 60% of the income and the other parent contributes 40% of the income, then the parent who contributes 60% of the income will also be responsible for providing 60% of the combined support amount for the child.
After adjustments are made for other expenses (day care costs, private health insurance costs, other minor children, etc.), the parent designated as the non-residential parent will be responsible for paying his/her guideline support amount to the residential parent or caretaker.
After all of the documentation has been gathered, the hearing officer will determine which party is to carry private health insurance; one parent, both parents, or neither parent. In accordance with division (B) of section 3119.30 of the Ohio Revised Code, the obligee is presumed to be the appropriate parent to provide health insurance coverage for the child(ren) subject to the child support order, unless rebutted. For more information regarding this, please see Ohio Administrative Code 5101:12-47-02(A-D).
No, if either of the parents are no longer residing in the home, you may apply for child support services.
You may request to appear for your hearing by telephone. You must contact the CSEA and request a telephonic hearing. You must also provide the CSEA with the telephone number where you can be reached at the time scheduled for the hearing to begin. If you are appearing via telephone, you must submit all documentation for the hearing prior to the hearing date.
Anyone who has legal custody of a child that resides in Medina County can apply. An unmarried mother who gives birth has legal custody of her child born in Ohio. If the father or third party (guardian, family member, foster care, agency, etc.) has a court order granting him/her legal custody of a child, he/she can complete a IV-D application.
Child support agencies can establish a support order for parents/legal guardians once paternity has been determined and the child remains under the age of 18 or has not emancipated.
Yes, we can help you establish a child support order even if a parent does not reside in Ohio.
No, we actually request that you don’t bring any children to the child support hearing.
No, only the parties to the case and their respective counsel will be allowed in the hearing room.
An attorney is not required, however you may bring one if you wish.
Any Divorce or Dissolution action, including but not limited to child support, medical support, custody, visitation, property settlements, must be handled/filed in court.
No. Agency policy does not allow us to establish support without legal custody.
The agency is required to establish a case against both parents payable to Jobs and Family Services or the current custodian. The agency will need to review the custody order issued by the court to determine who the proper payee will be.