Child Support - Medina County Job and Family Services

Child Support - Old

Accountability and Peace of Mind

Child support payments are more than just the payment of money; they are an investment in the well-being, care and future of a child. We emphasize the importance of the role both parents play in their child’s life. We strive to make child support a family-first program, ensuring that children receive the financial and medical support of both parents. We are here to assist with the following functions:

  • Location of custodial or non-custodial parents or alleged fathers
  • Paternity establishment
  • Establishment of Administrative child support and medical support orders
  • Enforcement and modification of Administrative child support and medical support orders
  • Enforcement and modification of Court child support and medical support orders
  • Limited enforcement of spousal support orders
  • Collection of support payments
  • Distribution of support payments
  • Assistance seeking employment

View Child Support FAQs on Our Resources Page

Register to Create an Account

Ohio Child Support Mobile Application

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Child Support Customer Service Web Portal

VIEW CASE

Keep your child support information at your fingertips. 

Register to create an account or log in on the Mobile App or Web Portal using the links above as a convenient and secure way to manage your child support case: 

  • View and print a payment history on your case (a maximum of two years)
  • View real-time information on your child support case
  • Update information on your child support case
  • Send secure messages to the Child Support office
  • Upload documents to the Child Support office
  • Make payments by credit or debit card (NO FEES)

*Effective March 1, 2020, we will no longer provide payment history printouts in most cases.

What do I need if I’m creating an account for the first time? 
I Need to Create an Account

Make a Payment

To ensure proper credit of your payment, you must include your name, SETS Case Number, and Court Order Number on every payment. Failure to do so may result in a delay in posting your payment. Please be advised that most counties accept payments to apply to your case even if your case is handled by a different county. Medina CSEA will gladly post your payment to your case that is administered by a different county and a receipt will be provided at the time of payment for your records.

PAY ONLINE
Ohio Child Support Mobile App or Web Portal (no fees)
Ohio Child Support Payment Central Internet Payment Website (no fees) 

PAY BY PHONE
Ohio Child Support Payment Central: (888) 965-2676 option #5 (no fees) 

PAY BY MAIL
OCSPC, PO Box 182372, Columbus, OH 43218

PAY IN PERSON
If paying with cash, bring the exact amount to our office at 232 Northland Drive, Medina; we are unable to make change. You may also pay with a check or money order, made payable to OCSPC.

PAY WITH MONEYGRAM
Go to: www.moneygram.com/PayBills 
OR call (800) 923-9400 to find MoneyGram locations.
Items to take to the location: Cash (for payment plus $3.99 fee); SETS Case Number; Court Order Number; and Receive Code (14674).
Medina County
Job and Family Services
232 Northland Drive
Medina, OH 44256
Office: (330) 722-9300
Toll Free: (800) 783-5070 
Fax: (330) 722-3383

CHILD SUPPORT
Phone: (330) 722-9398
Toll-Free: (800) 706-2732
Fax: (330) 722-9238
Email: medina_child_support_01@jfs.ohio.gov
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