Medical Coverage

Medical Support Questions and Answers

All child support orders include information about how a child's medical coverage will be paid.  This may come in the form of an order for one or both parents to obtain and provide health insurance (if available) or to enroll in a plan once it becomes available.  The National Medical Support Notice (NMSN) is a federally required notice used to identify available medical coverage and to enforce medical support orders for minor children.  It is used throughout the United States to enroll children in health insurance coverage through a parent's employer.

I don’t agree with what’s in my Divorce/Dissolution Order
The CSEA is unable to assist in resolving matters of a divorce/dissolution, those matter need to be addressed in a court of appropriate jurisdiction.

Am I notified when the NMSN is sent to my Employer?
Yes, a National Medical Support Enforcement Activity Notice is mailed to the MI Obligor the same day the NMSN is sent to the employer.

How do you know if it’s Affordable?
5101:12‐47‐01(K) of the Ohio Administrative Code states "Reasonable cost" and "reasonable in cost" means the cost of health insurance coverage to a parent does not exceed five per cent of the annual income of that parent. In applying the five per cent to the cost, the cost is the total actual out-of-pocket cost of a health insurance premium paid or expected to be paid for the coverage.

My Spouse is Providing Coverage
You may provide the CSEA with a copy of both the front and back of the insurance card. The full name, SSN, and date of birth of the insurance carrier, as well as the date the insurance became effective, the names and dates of birth of the parties covered by the policy and your current address and phone number in case we need to contact you for more information.

I am Carrying other Private Coverage, not through my Employer
You may provide the CSEA with a copy of both the front and back of your insurance card as well as the date the insurance became effective, the names and dates of birth of the parties covered by the policy and your current address and phone number in case we need to contact you for more information.

My Children have Medicaid Coverage already
Medicaid, CareSource, Buckeye Community Health, Molina Healthcare Ohio, Paramount Advantage are forms of public health care coverage and cannot be  considered as private health insurance.

Collection of Unreimbursed Medical Bills
The CSEA is unable to assist in collecting unreimbursed medical expenses. This must be addressed by a court of appropriate jurisdiction.

Medical Insurance Cards
CSEA can facilitate in the exchange of Insurance Cards.

My Premiums have Increased, how do I get Credit for This?
Your support will not automatically be adjusted. You may contact the agency to request an Administrative Review of the Child Support Order or refer to the Administrative Adjustment Review section of our website to access the request form.

Frequently Asked Questions

I already have coverage through Medicaid, I don’t want this coverage

  • If the other party is ordered to provide private medical coverage for your child(ren), the private coverage will be maintained. You can keep your Medicaid benefits through the state. The private coverage will be used as the primary insurance coverage and Medicaid as secondary coverage.
  • If the custodial parent is ordered to provide private medical coverage and you have Medicaid through the state, we can determine if the private coverage is affordable. If the coverage is deemed unaffordable we will issue a termination of NMSN to your employer.

I have provided third-party coverage information, why do you keep sending NMSNs to my new employers?
If you are ordered to provide private medical coverage for your child(ren), when our system updates with a new employer for you, a wage garnishment and a NMSN notice will be sent to your employer.  We see this often with people who are employed by a union (painters, engineering, etc.) where medical coverage doesn’t change but employers do change.

If third-party coverage is already provided (through a spouse or another insurance company), please contact the CSEA when you acquire new employment not only to keep us advised of your employment status but also to avoid a NMSN going out to your new employer.

Neither party is ordered to carry health insurance, but I have coverage and want credit for it
You may request an administrative adjustment review (modification) of your child support at any time for this reason through the CSEA.  The CSEA will review the medical support obligation as well as the child support obligation. You may also file a motion to modify the health insurance obligor in a court of appropriate jurisdiction.  

I’m providing coverage even though the other party is ordered to carry it.
You may request an administrative adjustment review (modification) of your child support at any time for this reason through the CSEA.  The CSEA will review the medical support obligation as well as the child support obligation.  You may also file a motion to modify the health insurance obligor in a court of appropriate jurisdiction.  The court has the authority to modify the health insurance obligor without modifying the support obligation. 

Why am I being charged cash medical if I’m providing coverage?
The CSEA may not be aware that you currently have coverage.  If coverage is being provided, please contact the CSEA. 

My medical card only has my name on it, is that ok?
Yes, that’s ok.

You can report any of the above information by using the Ohio Child Support Web Portal.  Or refer to the bottom of the page for the Child Support Division phone / email / fax / office location.