Creating an Account

REGISTER OR LOG IN TO VIEW YOUR CASE

• Ohio Driver’s license, State ID or BMV issued key number
  
  •    If you do not have an Ohio Driver’s license – use your case number, SSN and either the last 4 digits of the account your child support is deposited to (obligee) or your Web ID (obligor) which can be provided by the child support office if you do not know it.
• Social Security Number
• Date of Birth
• Active email address (if you do not have one, there is a link to create an E-mail account)
• Establish a User ID
• Establish a Password-at least 8 characters (must include 1 upper case, 1 lower case, 1 number and 1 special character)
• 10 digit child support case number

*For customers who have established a User ID and password through the Ohio Department of Job and Family Services (ODJFS) online Cash, Food, or Medical Benefits Portal, please use the same User ID and password for the Child Support Customer Service Portal.